Feature · PMF Surveys & Email

Seven questions,
delivered like you mean it.

The canonical Superhuman survey under your brand — sent by email with reminders, delivery tracking, and eligibility rules that protect your benchmark. The methodology is fixed where it must be, and yours everywhere else.

EMAIL INVITATION · PREVIEW
From Anton at Acme · feedback@acme.com
Quick question about Acme — 2 minutes, helps a lot
A
Hi Sarah — how would you feel if you could no longer use Acme?

You’ve been using Acme for a few months now. Your honest answer shapes what we build next.

Take the 2-minute survey
7 questions · no account needed
Delivered 312 Opened 204 Responded 91 Reminder queued 87
The 7 canonical questions
Fixed wording, versioned — so your score stays comparable
Q1
How would you feel if you could no longer use your product? the PMF question
Q2
Why did you choose that answer?
Q3
What would you use as an alternative? feeds competitive mentions
Q4
What is the main benefit you receive? feeds “why people love you”
Q5
What type of person benefits most? your high-expectation customer
Q6
How can we improve for you? feeds blockers & AI analysis
Q7
What’s your job title? feeds persona assignment

Never the same user twice

Re-surveying inflates scores and burns goodwill. FitSignal enforces once-per-user per project across every channel — email, widget, link, or API. It’s not a setting; it’s the infrastructure.

Eligibility that protects the data

Day-one users don’t have opinions worth benchmarking. Define minimum usage and activity windows, exclude bounced or complained addresses automatically, and let auto-send pick up newly eligible users on schedule.

Your brand, end to end

Logo, colors, sender name, intro and thank-you copy — previewed live on desktop and mobile before anything sends. Respondents see your product, not ours.

Delivery you can see

From “sent” to “answered”, tracked at every step.

Delivered, opened, bounced, responded — live per recipient. One automatic reminder to non-responders (and only non-responders), batch sending with rate limits, and a full send history per survey. When response rates dip, you’ll know exactly where the funnel leaks.

Send funnel · April cohort
Sent320
Delivered312 · 97.5%
Opened204 · 63.8%
Responded91 · 28.4%
⏱ Reminder to 87 non-responders scheduled · Thu 9:00

Your first cohort could answer this week.